Thumbs up for Holosun CS...

daved20319 · May 1, 2021

I bought a Holosun 403B for my Ruger Mini 14 a couple years ago. I had minor issues with it from early on, mostly having to do with battery life, or lack thereof. Finally developed a new issue the last time I had the rifle out, so I started a claim through their website portal. That was on the weekend, I had a prepaid mailing label in my email Monday morning before last. Got the red dot sent out that day. Nothing until Wednesday, when I had another email with a shipping notification that a replacement unit had been sent out via Priority Mail, the post office says it'll be here on Monday. So no muss, no fuss, and no hassles, Holosun is good in my books. Later.

Dave

Rwrovat · May 1, 2021

I second that.
I bought a 507C v2 a while back from Amazon. On arrival, the elevation did not work. The srew could not be turned to adjust the elevation. It was as if it was glued. I could have simply returned it to Amzn, but v2 was hard to come by back then. I decided to filed a claim through their website too. I can't remember exactly when they got back to me, it must have been few days. Sent in the red dot after received their authorization. After a little over a week, it came back. The sight has been working flawlessly. I now own a couple more red dot from this company.

fstdraw · May 1, 2021

I third this Holosun communication and customer service. Good guys. Now, we'll see if the HC510 Green Dot holds up.

daved20319 · May 1, 2021

Rwrovat said:
I second that.
I bought a 507C v2 a while back from Amazon. On arrival, the elevation did not work. The srew could not be turned to adjust the elevation. It was as if it was glued. I could have simply returned it to Amzn, but v2 was hard to come by back then. I decided to filed a claim through their website too. I can't remember exactly when they got back to me, it must have been few days. Sent in the red dot after received their authorization. After a little over a week, it came back. The sight has been working flawlessly. I now own a couple more red dot from this company.

Just curious, did they repair the original or just send a replacement? Mine's a brand new unit, only problem now is, I bought a new Sig Romeo7 in the meantime, so now I'm going to have to decide which one I'll use. Tough problem, huh

?

Rwrovat · May 1, 2021

daved20319 said:
Just curious, did they repair the original or just send a replacement? Mine's a brand new unit, only problem now is, I bought a new Sig Romeo7 in the meantime, so now I'm going to have to decide which one I'll use. Tough problem, huh ?

I did not take note of the one I sent back for fixing. The one I received looked spanking new so was the one I sent in

And yeah, look like you have tough decision to make