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Interesting...
Maybe a polite email would do wonders...
Dude that sucks! Seriously. I wouldn't be too happy either.
I gave my dear wife two reusable cold packs, to help her with night sweats. They were just as pictured on the web site and came free shipping! She was thrilled.
So as part of the annual Valentines Day obligations, I had flowers delivered to my wife today. I ordered these flowers from Westside Florists based on the picture. The other picture is what she actually received.
Am I out of line for thinking this is unacceptable?
As a personal note:
I quit buying flowers. See my wife's bday is Feb 14t, I throw jewelry and chocolate. It appeases her for a few days.