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Taurus warranty

Discussion in 'Maintenance & Gunsmithing' started by rocky3, Apr 8, 2012.

  1. rocky3

    rocky3 oregon coast Active Member

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    I bought a supposedly New 609 at the gun show and found later that is was defective.
    As you know most things bought at a gun show are "As Is", unless you buy from a dealer you trust or know.
    In my case the "dealer" was from down south and he plainly lied.
    I sent the gun back to Taurus and in one week the gun came back in brand new condition.
    Sa and double action were fixed as well as the safety.
    I had received a letter, the same day my gun came back, tell me it would be 4 weeks before the gun would be sent back to me...must have been a general form letter.
    It's good to know a co. abides by their warranty.

    Rocky3
     
  2. matthew029

    matthew029 Oregon, United States Member

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    Thanks for sharing the story. I own a model 66 and like to hear when a company backs up its products. That was a fast turn around time too.
     
  3. humdrum

    humdrum Lakewood Active Member

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    Identical to my experience with Taurus. Service and turnaround time are excellent, A+ no questions asked repair department. I think my "We are starting repair" letter came almost a week after mine returned home!
     
  4. fry

    fry pacific north west Active Member

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    i suspect they fix a lot of almost new in box revolvers at the taurus factory.
     
  5. humdrum

    humdrum Lakewood Active Member

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    :rolleyes: HA!
     
  6. MountainBear

    MountainBear Sweet Home, OR Well-Known Member

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    The problem is that I've needed the warranty on three of the four taurus revolvers I've owned. Yeah, they fixed them, but I want a product with a bullet-proof warranty I'll never need. Glad yours got fixed though.
     
  7. deen_ad

    deen_ad Vancouver, WA Well-Known Member

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    Yep, Taurus is one of the few that has a lifetime warranty and covers all buyers, new or used too.

    I've never needed it though.
     
  8. fry

    fry pacific north west Active Member

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    i bought one taurus revolver new. it went back to the shop in less than one hundred rounds. it was an m44 airweight 44 magnum and i dont have it anymore.

    if taurus didnt have a lifetime warranty no one would buy them.