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silencerco/swr customer service

Discussion in 'NFA Weapon Discussion' started by Schwabdl, Oct 24, 2013.

  1. Schwabdl

    Schwabdl Hillsboro Active Member

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    got a strike a couple weeks ago

    CAM00419_zps33de2184.jpg

    called silencerco from the range and got a RMA and 10 business days later

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    CAM00432_zps20888080.jpg

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    and I will continue to buy and use there gear
     
  2. TapRackNGo

    TapRackNGo PNW Well-Known Member

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    Thats good to know as I have a couple cans from them.
     
  3. OREGON FALER

    OREGON FALER Springfield, OR. Active Member

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    Yeah real good to know, Cause I'm not done buying cans from them.
     
  4. jbett98

    jbett98 NW Oregon Bronze Supporter Bronze Supporter

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    I paid for two so far. Have yet to hold them in my hand. Only seven months or more to wait.
     
  5. PDXSparky

    PDXSparky Keizer / Hillsboro Well-Known Member

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    I have also payed for 2 cans from them. I'm hoping to get the SS Sparrow soonish as the check was cashed way back in Feb.
     
  6. Keane

    Keane Hillsboro, OR Active Member

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    How did you contact them? Do they have email that works well for this sort of thing? I had a minor Specwar endcap strike (not as bad as yours!) that I've been wanting to get cleaned up.
     
  7. Schwabdl

    Schwabdl Hillsboro Active Member

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    call them 801-417-5384 and ask for technical support or email aherbst@silencerco

    Andrew Herbst
    Customer Service

    Silencerco, LLC
    5511 S. 6055 W
    West Valley City, UT. 84118
    O 801.417.5384 | F 801.417.5002
     
  8. Mark-60

    Mark-60 Someplace near Hillsboro Active Member

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    Best customer service in the business. Period.

    The want you to be a happy return customer. They will do what it takes for you.

    I can't say enough good things about them.

    -Mark.