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Shipping to Mfgr for repairs, Least $$$

Discussion in 'Maintenance & Gunsmithing' started by Key-Hay, Sep 2, 2010.

  1. Key-Hay

    Key-Hay North Carolina Active Member

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    I recently had to send a pistol back to the Mfgr because of a malfunction 2 months after I got the pistol (I won't say who but there in Gresham). The mfgr said "No problem, they would fix" The only carrier I could find that would let me send it back was UPS and I had to take it to a main hub (Tualatin) to ship it. By the time I paid all their fees and met their requirements it was $88 dollars!!!!!!

    Is there a cheaper way to return a pistol for repairs?
  2. sweetbeard

    sweetbeard Beavertown OreGUN! New Member

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    I always just use USPS..

    I only had to pick my gun up at the local sheriff station one time..
  3. robertg

    robertg Sandy Oregon Silver Supporter Silver Supporter 2016 Volunteer

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    You could call the manufacturer and ask for a pre paid shipping label, then you can just ship it from the regular UPS guys there in town. I just did that with a Taurus. It takes awhile to talk to a real person on the phone, arrange the deal, then wait for the shipping label. Now I'm waiting on their ultra slow repair department. This is the second time I've shipped this back, no more taurus for me.
    But, no cost to me for their crappy gun repair.
  4. sawtooth

    sawtooth washington st. New Member

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    I just shipped a gun to S&W for repair, just called them and they sent me shipping instructions and labels.Shipper is Fedex all paid for by S&W.
  5. DinhRose

    DinhRose Austin, Texas (Ex-Pat of SE PDX) Active Member

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    I sent my Ruger sr9 back to ruger 8 days after i bought it. The store gladly shipped it back for me and they call me when it was returned. No charge on anything. Also, i am sending a beretta back this week and they are going to send me a pre paid shipping label.
  6. Benny503

    Benny503 Grants Pass Well-Known Member

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    Find a good FFL person and they will ship for you only $35. :)
  7. sawtooth

    sawtooth washington st. New Member

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    Good to see companies standing behind their products!Buy USA!
  8. coop44

    coop44 Tacoma ,WA Well-Known Member

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    according to UPS terms, you have to tell them you are sending a firearm, and can't use the "stores" either gotta go through a hub or from a regular business shipper. Other than that I have never had a single problem with them. How dang cheap are you? Cash in some of those aluminum cans or give a pint of blood. I do agree $88 is BS some one at the hub does not know what they are doing. I recieve guns all the time from ups and the shippers only pay 10-20 bucks(long guns), some anti gunner or an idiot at the hub counter.
  9. TonsOfOregonBrass

    TonsOfOregonBrass Sandy, OR Active Member

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    Well for starters talk to the smaller dealers. A lot of us are still customer service orientated. I rarely have to deal with sending a gun back to the manufacturer. But if it is a gun i sold you then i only charge the actual shipping costs. Sometimes the $5 - $10 more you spend buying from a local small guy can save you $50+ in the long run and peace of mind knowing that there is someone you can actually talk to and help you out.

    Either way a dealer and USPS is probably your cheapest option even if they charge you $20 for their time. It is still cheaper then $88.
  10. ma96782

    ma96782 Vancouver, WA Well-Known Member

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    For a quick reference, check these links:







    ***Declare all firearm shipments***AND***Unless prohibited by your state or local laws***

    A Non-FFL Dealer, CAN ship a long gun (rifle or shotgun), via the US Mail or common/contract carrier (Fed Ex, UPS, etc.) to an FFL, back to the factory, or gunsmith, or out of state (to yourself), or to another non-prohibited person within your state.

    A Non-FFL Dealer, CANNOT ship a handgun via the US Mail. However, the Non-FFL Dealer, MAY USE a common/contract carrier for handgun shipments…….to an FFL, back to the factory, or gunsmith, or out of state (to yourself), or to another non-prohibited person within your state.

    That being said.....as a Non-FFL, I've found it cheaper, to take my handgun(s) to my FFL Dealer (even w/ his fee) and have the handgun(s) shipped via the USPS, registered mail and insured. YMWV.

    For an FFL Dealer, a firearm (handgun or long gun) can be shipped by either the US Mail or common/contract carrier.

    *The US Postal Service does NOT recognize a C&R Lic. (Collector Lic.), as being the same thing as an FFL (Dealer Lic.).

    __________________________________________________ ____

    The common carriers make their own rules on how they want firearms to be shipped (overnight, same day or whatever). Mostly it's because, they can't trust their employees w/ the possibility of THEFT. The shipping charges can quickly mount.

    *THINGS MAY HAVE CHANGED* Because of poor training, some UPS and FedEx employees THINK that shipping of firearms is authorized ONLY between FFLs. That is just NOT true. Speak to the KNOWLEGABLE people. It's also a good idea to have a printed copy of their rules in hand, before going to the shipping center. *THINGS MAY HAVE CHANGED*
    __________________________________________________ _____


    Some people, may advise others to ship their firearms in pieces…….”Parts are Parts.” But, note what the BATF says: Frames or receivers of firearms are "firearms" as defined in the law and subject to the same controls as complete firearms.

    You Have Been Warned.


    Under the Federal definition, an antique firearm (as described below) can be sent ANYWAY you like. But, local and state laws may vary, so remember to check them too.

    Title 18, Section 921(a)(16) then defines "antique firearm" as follows:

    The term "antique firearm" means -

    (A) any firearm (including any firearm with a matchlock, flintlock, percussion cap, or similar type of ignition system) manufactured in or before 1898; and any replica of any firearm described in subparagraph (A) if such replica -

    (i) is not designed or redesigned for using rimfire or conventional centerfire fixed ammunition, or

    (ii) uses rimfire or conventional centerfire fixed ammunition which is no longer manufactured in the United States and which is not readily available in the ordinary channels of commercial trade."

    And, from the ATF site, FAQ............

    (A3) Do antique firearms come within the purview of the GCA? [Back]


    [18 U.S.C. 921(a)(3) and (16), 27 CFR 478.11 and 478.141(d)]

    Advice for shipping an Antique Firearm.......

    Ship them via the USPS, registered mail and insured. They are "antique firearms" and therefore are not controlled by the same laws as regular firearms.

    c. Unloaded antique firearms sent as curios or museum pieces are
    generally permitted as specified in Exhibit 432.1 and DMM C024.2.0.

    Taken from the USPS Publication 52.

    And, beware: Just because a firearm is a, "qualified C&R Firearm" it's NOT always, an "antique firearm."

    Aloha, Mark