Had some good customer service with Ruger, and figured i'd post about it. Called because one of their 10rd mags only fit 9rd's. They sent me a new mag and let me keep the original. Next, I was looking to get a set of barrel plug screws. Online showed $3.95 for the kit and $6 for shipping. So, I called to ask if they would lower the shipping cost. They said don't worry about it, we'll ship it to you free of charge. Figured might as well pay em back and asked if I could get a 5rd mag added to the order that i'd pay for. Guy puts me on hold and comes back saying everything will be shipped free of charge...including the mag. Two thumbs way up.