Hi, Just thought I would save some of you some trouble. I bought a knive (the "Airborne Avenger II") online from assistedknives.com, It came fast, and was VeryWell built for the $$$. I showed my Grandpa and he wanted one, he gave me the $$ so I tried to order another. They were out of stock, so I ended up going with a similar looking knife the Airborne NATO. It came a few days later, and was a pile of junk, it feels like the springs are about to fall apart, the handle is really heavy, and quality level is way below what I paid for. so I send the owner an email This is his reply I felt there was a little confusion, so I emailed him back, at this point all i want is an exchange... Here is what the joker sent me: Talk about customer service!!!!!! Wow! I love it when the owner of a company acts like this.... I will avoid him at all costs!!!!