So I called the BATF three wks ago and was told that I was in problem status. My examiner is Santamaria and this is on a Form 1 SBR. I have tried to contact her several times and have left several messages. She will not call me back. I was told by the gal who answered the phone and told me about the problem status that I would receive a letter in the mail within two wks. I have yet to get a letter about my problem status. Any idea what I can do or should I just be patient with the whole thing? It just annoys me that I am being completely ignored by Santamaria the examiner. This is the worst customer service I have ever seen. They dont care about you what so ever. :angry: