Hello everyone, looking for some advice here. Back in May of this year my DPMS SASS GII (308) experienced an out of battery discharge as a round was chambering. I contacted DPMS and they sent a call tag and have had the rifle since the start of June. For the last month, I've been calling every week and customer service says the rifle is done but waiting for Product Services (they describe this as their legal team) to call me. Every week I call back and the same story. I have sent several emails and have gotten no response to those either. I have verified in my emails and my phone calls that they have my correct phone number. I am wondering if anyone has any ideas on how to get their attention. All I want is my rifle back or at least for someone to contact me and tell me why they still have it and are refusing communication with me. Any advice would be appreciated.