So I had a friend ask me if I could order some items for him online for his truck that was in an accident. He doesnt have credit cards so it was no problem as he paid me cash. He is also is cheap so gets it from the cheapest place possible. So I order $400 worth of parts. A package shows up on my door step with a packing slip that shows everything is included. It says package 1 of 1, we open it up and its only half the order we call up the company to ask whats up. We get a voice mail and leave a message, its been a week since the first message was left, we have a total of 12 voice mails and 5 emails to this company and they never reply. What do we do? Call credit card and dispute? Do I dispute the whole amount even though I got half of the order and can get the second half? I have tried calling the BBB when I have had problems in the past but they have never done anything for me or been of any help.