I have seen lots of bad press on these guys over and over. I own a couple an have been very happy with them. Well I just had my last straw with them. Placed an online order with them on Friday 4-1. I had to set up with an online account to order. I had to put in my shipping address and billing address. I ordered 2 grips, 1 hand guard and 2 .45 cal AR mag. I get a confirmed total with $17.95 shipping and no tax shown. On 4-4 I get an email saying my status has changed to confirmed. On 4-5 I get an email from my ex wondering why she is getting a notice UPS tried to deliver to her house. I looked to confirm that all my info was correct that I entered on "profile" and the info on the invoice was correct. It was. So I call OA and ask how that happened. They state that since I had ordered from them to that address about 5 years ago it was where they shipped. Of course they had no answer for why it was not from the info showing on the invoice. They said they would get it returned and ship it out to my address. I told them to remove the old address. On 4-12 I get another email from ex saying there was a call tag from UPS at her house. Called OA again they had no answer for why it went to an address I had not listed. I was told now I had to wait till UPS returned it, cause there was no way they could contact UPS and get it back. :huh: On 4-18 Get an email from UPS showing a tracking notification. On 4-19, yes almost 20 days to get a package across the state (yes I know I ordered on a Friday). Man the box sure looks small. Open the package. Invoice STILL has the wrong ship to address on it. My email address is misspelled. The 2 magazines are backordered, the first and ONLY time I heard they were backordered. On top of that you can still order them on the website with NO notice of backorder. Now there is tax being shown and a lower shipping price of $9.95. No apology, no explanation, no nothing from them......... I was debating on what kind of lower I was going to use for my .45 AR. Now I KNOW it will not be an Olympic Arms, or their magazines. Just because of this I will not be buying anything from them again and now will be supporting companies that can actually provide any customer service. Sorry, rant off. I don't complain much but this to me is just above and beyond bad.