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Millett err.. Bushnell costomer service

Discussion in 'Gear & Accessories' started by Iansstud, Nov 2, 2009.

  1. Iansstud

    Iansstud SW WA / PDX Member

    Likes Received:
    I had an issue with a millett TRS-1 scope. The elevation knob marks wouldent always line up with the lower mark to tell what number/hashmark you were on... anyways I sent it in to bushnell with a $10 check, and waited.

    The lady at bushnell told me to ship just the scope and nothing else with it. I had been almost 2 weeks and yesterday I got a package in the mail, a brand-new scope in the box with all the goodies along with it!!!! free of charge, the new scope is 100% so far, and they said if there is any other issues sent it back!!!

    I was a little nervious because I had already painted the scope camo, and sent it that way.

    The $10 for shipping was well worth it, the package sent back said $14.97 for shipping cost...

    I give bushnell and millett an A+:thumbup:
  2. Platt05

    Platt05 Washington Member

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    Always nice to hear a good customer service story.