Love Smith and Wesson Customer Service!

[unionguy]

I needed a new recoil spring for an M&P pistol and they are gladly sending one along, no charge. I'm a fan of the M&P since it came out and their outstanding CS just puts the cherry on top!

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[Flopsweat]

I needed a new recoil spring for an M&P pistol and they are gladly sending one along, no charge. I'm a fan of the M&P since it came out and their outstanding CS just puts the cherry on top!

Same thing the first time I needed a new slide buffer for my 22A. I've been in contact with them a few times to order parts or ask questions. I think I even had to ship them a gun once. Great service every time.

 

[L84Cabo]

Nice. Very smart of them too. Recoil springs are cheap.

 

[Sgt Nambu]

Best part, they make a high quality product so most folks never have to deal with Customer Service!

 

[Connor Murphy]

Best part, they make a high quality product so most folks never have to deal with Customer Service!

Does seem like the companies with the best products have the best customer service as well.