The service you receive from Gun stores can vary drastically based on the part of town you are in. A lot of stores the employees customer service is horrible! I have to bite my tongue if there is something I really want and I know for certain they have it in-stock. Otherwise I just chuckle and walk out. Some of the local shops have ridiculous prices! I wanted a Glock 17 a few months back. I walk in see 3 people 2 employees per 1 person, so I already had a bad taste in my mouth. I walk up to the counter and ask can I see that Glock 17 Gen 4. I handle it then I see the price tag! $800 no night sights no extras. I literally say wow! I have a price range around 550-600 the employees proceed to tell me. “ you won’t ever find a Glock that cheap this is the standard rate” I politely thanked him for his time walked out. That was the start of my amazing journey with Northwestfirearms!!! I’ve also been to shops where they do no make eye contact and asking them to check if a product is in stock or just general information is like pulling teeth. Now I will always check private listing on NWFA before hitting up the big box stores! My philosophy if you don’t have enough respect and patience for me to purchase an item in your establishment. I don’t need to be contributing to your paycheck. I’m sure they have been busy since the start of the pandemic but that is your job. I hate rewarding terrible customer service! If you work in a gun store and do not have a passion for firearms or your extremely bias to every company besides the one you carry I think it is time for you to put those 2 weeks in.