Lee precision costumer service.

Mica · Dec 23, 2015

I finally had the opportunity to see how great they we're. The little cam piece broke on the sprue cutter. Six cavity mold. Sent them an email, got a response the next day. The rep asked me to attach a photo to the email or mail the broken part in. I took a pic. Sent it. Next day I got another email, part is in the mail. Got it 3 days later.
So , yep everything I heard was true.

Certaindeaf · Dec 23, 2015

Make sure to heat up the mold fully.. preheat.. cast one or two closest to the hinge and then 2-3.. until it reaches full operating temperature.
Don't just pour and then beat it apart with a hammer as many do.

Mica · Dec 25, 2015

Thanks, that's probably the cause of the breakage. This was my first six cavity mold.

GRMPS · Feb 3, 2018

Preheat molds (especially 6 cavities) on a hotplate with a piece of steel or sawblade on it to evenly disperse the heat.
I like to go 400°-450° check the temperature some hot plates can get darned hot.
You can "sharpen the holes in your sprue plate with the right angle a countersink bit, then remove any burs on the back side with fine sandpaper on a flat surface or hone.

Lee's pdf on 6 cavity molds https://leeprecision.com/cgi-data/instruct/BM1206.pdf

svxr8dr · Feb 3, 2018

I had a small issue with a hand primer and they were beyond great to work with. Very impressed with their customer service. Glad to hear they took care of you as well.

jordanka16 · Feb 4, 2018

They are indeed fantastic, RCBS is as well. They have sent me small stuff (scale pans, decapping pins etc.) For free simply because I asked.

Lee's 6 cavity molds are one of the best bargains in the casting world.

Edit: Dang, now I'm not paying attention to the post dates.