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i was at cabella's yesterday. I got my number and waited my turn i was next at 93. The guy in front of me looked at the Springfield Range Officer. slaesman put it back in th case and i think goodd my turn. WRONG!! The ccustomer says I am going to get it today. No problem I can wait for them to do the forms.
Customer says I am going to get the gun using the cabellas card. I haven't got it yet. Salesman p have yo filled out the form yet?
Customer - NO
SM - I will take you down there and we will get it done.
Customer and SM walk off.
I am stunned. At this point I left, Don't know if i will be back.
Update 11:00 AM
I just got off the phone with Cabellas "duty mannager" even though i ask for the store manager. The woman was all blah blah.. She wa saying the train there outfitters to take care of the customer they are working with until they are done. Even if it includes just walking off with the customer and leaving the gun counter unmanned without saying anything to anyone. Walking off without informing people that have been waiting or not getting someone else to take the customer to the counter to fill out a credit application is plainly ignorant at the best, especially when there is no one else to attend to the gun coounter.
I will not be shopping Cabella's anymore. I strongly urge all of you to do the same.
Customer says I am going to get the gun using the cabellas card. I haven't got it yet. Salesman p have yo filled out the form yet?
Customer - NO
SM - I will take you down there and we will get it done.
Customer and SM walk off.
I am stunned. At this point I left, Don't know if i will be back.
Update 11:00 AM
I just got off the phone with Cabellas "duty mannager" even though i ask for the store manager. The woman was all blah blah.. She wa saying the train there outfitters to take care of the customer they are working with until they are done. Even if it includes just walking off with the customer and leaving the gun counter unmanned without saying anything to anyone. Walking off without informing people that have been waiting or not getting someone else to take the customer to the counter to fill out a credit application is plainly ignorant at the best, especially when there is no one else to attend to the gun coounter.
I will not be shopping Cabella's anymore. I strongly urge all of you to do the same.
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