Lets see... A couple of day ago my wife took her 2003 VW Jetta to the dealership (Robert Larson on South Tacoma Way in Tacoma, WA) for a sunroof drain recall. When her car went in she had driven her car to work that morning at 4am and everything was in perfect working order. At noon she dropped her car off at the dealership for the recall and and oil change since she was there. Two hours later they were done and they even gave it a wash and cleaned the interior, all seems well. She gets up at 4am to go to work and turned on her headlights and nothing happened, no lights anywhere, the switch did NOTHING. We own 1 car and 1 motorcycle, so with her car not working I had to take her to work in the rain on my motorcycle, she was not happy. She was enraged with anger as she walked back into the service department and said you broke my lights fix them. Half hour later they came back and they said they checked everything they they touched and its ok. They told her they would charge her $50 to inspect the fuses or she could do it herself. We checked every single fuse in the car and they are all fine. So the car went back to the dealer today.. What do you guys think, is it just bad luck that it just happened to break while in their possession, or did they do something wrong and not admit it? We were told to do the sunroof drain recall they had to remove part of the dash, the door pillar trim, and headliner.