There is a case stuck in the sizing die, send them in yourself and you'll get a great deal on some factory refurbished dies! I have had them back to Hornady 6 times so far. Please don't offer advise on lube or die set-up, this isn't my first day. If you want them, offer a trade. Will entertain offers of components in 9mm, .38/.357, 40 S&W, .243, 7.62x39, 8mm for sure. Dies are in great shape otherwise. Be nice and I just might give them away for free.