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Stepping onto my soapbox....
Seems like many gun dealers and retailers have forgotten what customer service is in this current gun buying panic. Just putting all on notice, that when this panic subsides, you are going to be begging people like me to purchase from you. And if you are now refusing to answer your phone, treating people like crud in your stores, giving off an attitude that we should be thankful you chose to speak with us, I will never purchase anything from you or do any business of any kind with you for the rest of my days. I have been collecting firearms for 40 years, and spend a large share of my income to support my hobby, and have seen many dealers come and go. And the one thing that all failed gun businesses have in common, besides being out of business, is poor customer service, profiteering, and treating customers discourteously and with disrespect.
I don't care how overworked you are, how inundated with new demand you are, how your distributors are treating you, or how tough your life currently is, nothing is an excuse to be a discourteous jerk or to provide poor customer service. And if you think that as customers we do not have choices for our hard-earned dollars, even in a time of high demand, you are sorely mistaken.
And from reading many comments in these boards, I am not alone in thinking this way.
Off soapbox...
Seems like many gun dealers and retailers have forgotten what customer service is in this current gun buying panic. Just putting all on notice, that when this panic subsides, you are going to be begging people like me to purchase from you. And if you are now refusing to answer your phone, treating people like crud in your stores, giving off an attitude that we should be thankful you chose to speak with us, I will never purchase anything from you or do any business of any kind with you for the rest of my days. I have been collecting firearms for 40 years, and spend a large share of my income to support my hobby, and have seen many dealers come and go. And the one thing that all failed gun businesses have in common, besides being out of business, is poor customer service, profiteering, and treating customers discourteously and with disrespect.
I don't care how overworked you are, how inundated with new demand you are, how your distributors are treating you, or how tough your life currently is, nothing is an excuse to be a discourteous jerk or to provide poor customer service. And if you think that as customers we do not have choices for our hard-earned dollars, even in a time of high demand, you are sorely mistaken.
And from reading many comments in these boards, I am not alone in thinking this way.
Off soapbox...