I have a brand new Canon Pixma 860. I had intended it to replace my old all-in-one but discovered that it's not going to work out for the shop office since it's fax capabilities aren't the same as HP or Brother. Everything works great, I have the original box. I've printed about 10 pages and 1 picture. It's about 1.5 weeks old. I guess it's used. I paid $199, selling for $150 since it's used. I need to get a replacement that's going to work as my shop fax, since the phone answering machine and fax share the same line. I really wanted this to work out, but missing faxes is bad for business.