Resolved Bronze support

Discussion in 'NWFA Issue Tracking' started by Karen Payne, Jan 24, 2016.

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  1. Karen Payne

    Karen Payne
    Salem
    1911 girl

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    I was informed that my bronze support was expiring several weeks ago, I setup via PayPal my donation for five dollars a month and today received an email indicating it has expired again.

    I just checked PayPal, last payment was this month, next payment is 2/16

    So I was wondering if someone can shed a light on this

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  2. Larrytpdx

    Larrytpdx
    Pyongyang, OR
    Bronze Supporter Bronze Supporter

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    Just curious why you pay $5 per month instead of $30 for a year. It's a 50% discount and a much better deal.
     
  3. Karen Payne

    Karen Payne
    Salem
    1911 girl

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    So I just cancelled the monthly payment and did a bulk payment, let's see if that works.
     
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  4. Larrytpdx

    Larrytpdx
    Pyongyang, OR
    Bronze Supporter Bronze Supporter

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    Attaboy girl!
     
  5. 41Slinger

    41Slinger
    Harrisburg Oregon
    Well-Known Member

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    My Bronze support ends 1/27/16 and I would like to reup but the only thing available to me is the $5.00 a month, in the $30.00 a year it says when my expiration date is, won't let me reup. Help would be appreciated.
    I emailed through the help posting a few days ago and haven't received any communication back.
     
  6. Mikej

    Mikej
    Portland
    Gold Supporter Gold Supporter 2015 Volunteer 2016 Volunteer 2017 Volunteer

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    As I recall the system is setup so you renew after your expiration date.
    Joe or someone will chime in I imagine. I'm almost ready to expire too I think.
     
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  7. Joe Link

    Joe Link
    Portland, OR
    Well-Known Member Staff Member Lifetime Supporter 2015 Volunteer 2016 Volunteer

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    I think you've found a bug! Sounds like the system that alerts people that their membership is expiring doesn't factor in whether someone has a recurring membership. You're all set for the year now, thank you for the support :)

    This is correct, with the current setup you cannot renew until it expires. This is on our to-do list of things to fix :)
     
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  8. 41Slinger

    41Slinger
    Harrisburg Oregon
    Well-Known Member

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    Thanks Joe and Mikej.
     
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