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NW Armory has done well by me before and they are in SE - milwaukie yes but closer to se pdx than Keiths.
I go two ways on my buying - if the SERVICE is good and the staff knowledgeable - I don't mind spending a bit more to buy at an LGS. If the staff are clueless, and the service is poor, I will take the cheapest route to get what I want - to a point. If your prices cant be competitive or near the big box guys you better be stellar. I won't overpay by 20% just because the counter guy was friendly - there has to be more to it. LGS owners need to remember that their customers live on budgets too.
I go two ways on my buying - if the SERVICE is good and the staff knowledgeable - I don't mind spending a bit more to buy at an LGS. If the staff are clueless, and the service is poor, I will take the cheapest route to get what I want - to a point. If your prices cant be competitive or near the big box guys you better be stellar. I won't overpay by 20% just because the counter guy was friendly - there has to be more to it. LGS owners need to remember that their customers live on budgets too.