Fixed Alerts not marked as "read" when Alerts menu viewed

[Lasers]

On further investigation, all of the notifications that are coming back, seem to be dated July 21st

 

[Lasers]

Further update, it would appear the individual "mark read" options work, you have to mark each on individually, as the the "Mark read" that aligns with all notifications doesn't have the same impacts.

 

[RainMan_PNW]

I'm not sure if I should start a new one on this or post it here - my Alerts have been all sorts of jack up since I came back a few weeks ago. If I use the drop-down from the upper right of the site, and hit "mark read" it acts like it marked them all read but then when I move away and come back all the same alerts are still there and marked unread.

What is really strange is that SOME of the current/recent ones will actually go away, but anything from about 9/2/21 and back persist unless I physically hit "mark read" on each one individually. Opening the "view all" page and marking them there has no effect either.

EDIT - to clarify, it appears that CURRENT alerts (post 9/2/21) are working as expected. But I've got over 20 pages of UNREAD reports dating between 9/2/21 and 8/15/21 that will not clear and show as read unless I click each. one. individually...

 

[RainMan_PNW]

I manually "read" each and every alert, which finally cleared them.
Then, I was just off-grid for several days, and now everything that is in my "alerts" from Monday and older is stuck in the same limbo. I can hit "Mark Read" in the alert fly-out or do it from the alerts page, but as soon as I return to the main site they are all back.

I have to click "read" on each one individually from the alert page.

Alerts fly-out after I hit "mark read"


Hit it again, and it looks like this immediately:


collapse it and re-open it and I get this again.

 

[Kruel J]

The alerts still don't all clear for me, I have to do it manually. It's strange, some do, some don't.

 

[Ura-Ki]

The alerts still don't all clear for me, I have to do it manually. It's strange, some do, some don't.

I still get vendor reviews in my alerts, as far as I know, I never signed up for that!

 

[RainMan_PNW]

The alerts still don't all clear for me, I have to do it manually. It's strange, some do, some don't.

It appears to me that if an alert is more than a certain age (72 hours? 96 maybe?), then it won't actually clear without manually clearing each one individually. That at least seems to be the behavior I'm seeing.

 

[Joe Link]

Anyone still experiencing this?

 

[RainMan_PNW]

I was noticing it a few weeks ago still.

I just logged in, cleared/marked read my alerts, and will have to test it again in a few hours.

 

[Joe Link]

Sounds good, please let me know

 

[RainMan_PNW]

Just tested from a new browser/new device, and all my alerts were cleared.

 

[The Heretic]

Sorry - I forgot about this. It seems to be cleared up for me (pun intended).

 

[sobo]

Anyone still experiencing this?

Mine's fixed. Right after you DM'ed me a few weeks back, I noticed it was fixed then. Hasn't been an issue since.
Thanks!

 

[Lasers]

Like a few others, it was happening again a few weeks ago, but not today.

 

[CountryGent]

I haven't noticed this in a while.

 

[sobo]

Like a few others, it was happening again a few weeks ago, but not today.

Sorry, just couldn't resist an opportunity to post up Gowron and his best line ever...

 

[Joe Link]

Awesome, thanks for the feedback. Closing for now.

If anyone encounters this again, please post here and let me know

 

[RainMan_PNW]

I just logged in on my phone and I've got over 1000 alerts again, including ones I know I marked read the other day.

Using Edge on an iPhone 13 Pro is that helps trouble shoot

 

[RainMan_PNW]

Just logged in again - over 1k alerts. Did a "mark read" and then refreshed and everything from 5/27 and older shows yellow and bold again…

 

[RainMan_PNW]

After clearing alerts last night using the "Mark read" button, logged back in this morning and 952 alerts, of which all but five are from May27 or older