With the many many guns I've been fortunate to own, I've never had to send a gun back to the manufacturer. That is until now. A couple months back I ordered an Ak47 from Palmetto State armory after being convinced from watching Rob Ski's torture test. For those who do not know him, Rob is part of the AK operators Union and his opinions get heavily regarded in the AK world. Anyways, when I received the gun, fresh out the box the finish made my NPAP look like a mercedes. The finish on the barrel was slightly brown and the finish on the receiver looked like it had tons and tons of small scratches. Also, around the edge of the gas tube were dings along with the rear sight. It's an AK I thought, whatever. The first thing I did to it was change out the moe accessories with the magpul zhukov stuff because I'm a big fan of the zhukov look. Everything goes smoothly until I try to re-install the upper handguard/ gas tube back. It just wouldn't seat into the gas block and the rotating locking pin wouldn't allow the gas tube to go all the way in. Finally, after lots of elbow grease I got the gas tube to seat where it belongs by using a rubber mallet. I think to myself, "I will have to get around removing this piece when I do a cleaning." Then the light bulb turns on and I realize that whoever put this together at psa had the same issue, hence the gashes on the rear sight and edge of gas tube I remembered seeing fresh out the box. Again, my thought was it's an AK... it was made to be robust, not a beauty contestant. A couple weeks ago I get to the range and put 150 rounds through it. As a buddy takes over on the 3rd magazine (each magazine was fully loaded using the same tulammo 30 rounds), first round fires and then ftf, fte.... Oh boy... we realize the gas tube is loose so my buddy somehow forces the gas tube back in with his own hands after turning green. The rifle fires everything else flawlessly after. Being that I spent a lot of hard earned money on this AK at a time where I could hardly afford to, I felt my conscience tell me to call up PSA and have them fix it. Just got off the phone with them and they are sending me a shipping label. Let's see how this goes. I have read several stories like, mostly good luck, about those of you who had to send your guns back but none of them were with psa. I'm only a little concerned because their customer service sucks when you're waiting for your items after a month that but surprisingly on my first call attempt I got to someone almost immediately.