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Review Summary

30
 
42%
17
 
24%
7
 
10%
8
 
11%
9
 
13%
Overall Rating
3.72 star(s) 71 ratings
Service
3.70 star(s)
Selection
4.59 star(s)
Value
4.14 star(s)

Helpful Reviews

Most helpful positive review
I want to talk about Keith's again. Went out there today... view full review
4 members found this helpful.
Most helpful critical review
Keith's - Where the Customer is an Irritant!
Me, on phone: "Hi, do you have the (very common firearm) in... view full review
17 members found this helpful.
They always have or can get whatever you need
Overall Rating
5.00 star(s)
Service
5.00 star(s)
Selection
5.00 star(s)
Value
5.00 star(s)
This is the place I go to for all my firearms needs. They are very knowledgeable about firearms and are willing to educate.
Good first time experience
Overall Rating
5.00 star(s)
Service
5.00 star(s)
Selection
5.00 star(s)
Value
5.00 star(s)
Pros
  • Large selection of items
  • Queuing system in place
  • Great prices
Cons
  • Can get quite crowded when busy
Came to the shop on the way to visit a friend. They had what I was looking (walnut stain and a good lock box for my new handgun) discounted price; no other store had them priced quite so well. I especially liked that they had a queue system: once you enter the door, you'd sign your name before browsing the store and just wait to have your name called. This is better than some other stores where you'd wait and wait in order to get service. Would definitely come again if I'm ever in town.
Solid gun shop!
Overall Rating
5.00 star(s)
Service
4.00 star(s)
Selection
5.00 star(s)
Value
5.00 star(s)
Pros
  • Been here multiple times and prices are very good
Cons
  • Waiting to get helped (but that's anywhere).
Overall, I've been very pleased with Keith's sporting goods. Prices are right, the information is solid, and always a good selection. I've purchased multiple firearms from Keith's. Never disappointed.
Overall Rating
5.00 star(s)
Pros
  • Great selection, great prices, great add-ons.
Cons
  • Can be slow to get someone to help you out, so go in, know what you want, and be patient.
I bought a really nice, really hard to find, cheapass shotgun. Spotted them at the gun show, found what I wanted, but didn't want to pick it up that day. Went to Keith's the next day, he remembered me and honored the price we had negotiated, and found me some ammo. Only $10 for the background check, too.
Overall Rating
5.00 star(s)
I want to talk about Keith's again.

Went out there today looking for a new, to me, revolver! Got there and had to use the restroom, came back out and was waiting for the next staff member.
One of the gals asked me if I needed help and came over!
I must have looked a little green from the new chemo therapy, because she took one glance and asked if I was alright! I told her, no just started the chemo. She immediately took me by the arm, brought out a stool and sat me down! Then she showed me all the used .22 revolvers in the cabinet, nope, not those! She then went over to the desk area and brought out "MY NEW GUN" love at first sight! After checking it out I said I'd take it! Then she helped me with the forms, (chemo brain is a real thing) and we completed the transaction. I asked if I could wait in my car at the front, and she could wave she said I sure could, and that she could come out to me to transfer the gun, which she did! A real sweetie, there!
Now I know that Keith's is a polarizing place, love 'em or hate 'em!
Long been my favorite LGS because just because of how they operate! I don't want time wasting, gun fondling, yappers holding me back! I know what I want and both sides spit it out and get 'er
done!
You can imagine my surprise at the time, effort and kindness that I was shown! She treated me like a fairy princess! :D
One other thing. I got exactly what I was looking for, Ruger SP101, used, immaculate and tight, lock, box, and manual for under $450.
Great selection, great prices!
4 members found this helpful.
One of the best
Overall Rating
5.00 star(s)
Service
5.00 star(s)
Selection
5.00 star(s)
Value
5.00 star(s)
One of the best firearms stores I've ever been in. During the peak of the Guns and Ammo drought, they still had the goods, though you might have to wait an hour in the rain to get into the store.
Been treated decent most of the time by staff. Some are a-holes but who cares. Im there to buy things, not date them.
It helps to know what your looking for before you go, as its crowded, and, well, see the staff comment above.
They've always had the best prices from what I've encountered. Most of the staff are helpful and knowledgeable.
And if they don't have what your looking for, they'll order it for you.
I always start with Keith's first.
Good luck on the phone thing, they don't answer, to bz, they're always swamped

Happy Trails...
I had a great exsperiance buying from Keith's sporting good
Overall Rating
5.00 star(s)
Service
5.00 star(s)
Selection
5.00 star(s)
Value
5.00 star(s)
Pros
  • Lot's of Girls and guns, gotta like that...
Cons
  • No real negative other then Me not knowing about a sighn in sheet until I was there awhile but I was pretty well entertained looking at everything...
Perfect transaction and perfect experience...

I went in to Keith's for a certain pistol after calling to confirm they had it,
In addition I've been looking for another pistol since the covid crud started, I found it at Keith's for half the price of gunbroker while looking at the abundant inventory they have...

Keith himself took care of me, Keith did a mighty fine job...

100% AAA +++ Positive experience...
3 members found this helpful.
Awesome selection, bought multiple firearms
Overall Rating
5.00 star(s)
Service
5.00 star(s)
Selection
5.00 star(s)
Value
4.00 star(s)
Pros
  • Friendly
  • Big selection
  • Knowledgeable
Cons
  • Didn’t answer the phone (they were slammed for a while though)
Ive been coming to Keith's for firearms for a while now. I bought my first hand gun from them, my first AR and multiple accessorie as well.
Great Gun Shop in Gresham, OR
Overall Rating
5.00 star(s)
Service
5.00 star(s)
Selection
5.00 star(s)
Value
5.00 star(s)
Keith's Sporting Goods has been in Gresham for many years. They have a solid crew of well-informed employees. They are no nonsense folks, and take their job seriously. It helps, during these "pandemic" times to know what you are looking for before you go in, Unfortunately, because of the crush of people, it is difficult to take the time to help a customer refine their search if they don't have a good starting point to work from.

That being said, they are knowledgeable, and are great with their customers. I came in a couple of weeks ago looking for a Freedom Arms Model 83 in .454 Casull. I was also looking at a Ruger Super Redhawk in the same caliber. They actually had one of each, a used Freedom Arms, and a new Super Redhawk. Okay, I know I'm opening up a can of worms, because there are diehards out there on both sides, and to each their own. The Model 83 was the one that I wanted, and it was in perfect condition! It even came in the original box. This is to illustrate the inventory that they have there at Keith's. Go into any big box store and it looks like they had a Black Friday sale the day before. Not at Keith's. Even during this time, there are plenty of long guns, shotguns, semi-auto platforms of various persuasions, and handguns of all types. All this, and the prices are still very fair.

I needed to ship my Casull to the manufacturer to have some custom work done on it, and they took the time to deal with that too. I want to highly recommend Keith's Sporting Goods in Gresham. Stop by if you're ever in the area. You won't be disappointed.
One member found this helpful.
Overall Rating
5.00 star(s)
Pros
  • Great service, Great selection
Cons
  • Small place
I was in made my selection, purchase and out with in 15-20 minutes. Great service Great selection
One member found this helpful.
Overall Rating
5.00 star(s)
Pros
  • Glocks in stock, only place to procure some types premium handgun ammo. Always something unique or unobtainable just sitting there like it was normal. Been on the receiving end of some great values on pretty unique weapons.
Cons
  • 2.5hr drive, IMO worth it or I would not do it.
Purchased from the store for years. Keith's has sent items to my more local FFL's, even accommodated me by bringing requested items to several shows. I will continue to purchase from Keith's.

I don't think I am particularly lucky with respect to Keith's service, perhaps it is my slightly abrasive demeanor.
Customer Review
Overall Rating
5.00 star(s)
Service
5.00 star(s)
Selection
5.00 star(s)
Value
4.00 star(s)
Pros
  • Will do special orders
I was shopping for a semi-auto turkey shotgun. It was down to a Beretta or a Savage.

Keith's would special order either of them for me. They may a few calls and let me know the Savage would be in hand in about a week. The Beretta would take a few months.

I decided on the Savage and placed the order. They let me know when it arrived and I picked it up. Please note this was during a very high consumer demand period and they took the time to do this special order.

Also - very good selection of unusual ammo.

Recommended retailer.
Awesome staff.
Overall Rating
5.00 star(s)
Service
5.00 star(s)
Selection
5.00 star(s)
Value
5.00 star(s)
Pros
  • Good selection
  • Awesome staff
  • Good price
Cons
  • A bit of a wait sometimes
This is my go to most the time even if it's a bit of a drive. Sometimes there's a bit of a line (they still get to me much quicker then the staff at sportsmans) the service is great. They have a good selection and staffs very knowledgeable. Friendliest staff I've encountered and answered all my questions no matter how dumb the questions were.
Overall Rating
5.00 star(s)
Pros
  • great selection, low prices, straight forward no-BS folks
Cons
  • very popular, don't go on a weekend (not really a con, just say'in)
I've made a lot of purchases at Keith's over the years and most of the time they had exactly what I wanted in stock, and at a more than reasonable price. The only time I don't go to Keith's is for a few (very few) brands that they don't carry.

I read/hear a lot of complaints about their customer service, but just be patient. They have a great selection combined with low prices, of course it's going to be packed! Plan ahead and go in on a midweek morning, that way you don't have to wait for the staff or OSP. They're kid friendly too!

Overall, I've never had a bad experience at Keith's and would recommend them to everyone.
Not perfect, but very close to it.
Overall Rating
5.00 star(s)
Service
5.00 star(s)
Selection
5.00 star(s)
Value
4.00 star(s)
Pros
  • Selection
  • Availability
  • Variety
  • Helpful
Cons
  • Boomer customers
  • Queue times
As someone who is relatively new to guns and got into them during the worst possible time (the pandemic), Keith's ended up being an outstanding resource. It really does stand above its competition as a store with helpful and knowledgeable employees. Most other stores want you to get in, get what you already had in mind and get the f*ck out. I don't blame them, particularly when demand for everything is off the charts.

Keith's Sporting Goods is expeditious when it comes to getting you the item(s) you need while simultaneously being patient and understanding if you have questions or need help. To top it off, they have the most impressive selection and variety of any gun store in a 50 mile radius. Quite literally a little something for everyone. Furthermore, the pricing and supply isn't horrendous despite the insane demand which left me quite impressed.

There are only 2 aspects keeping me from giving Keith's Sporting Goods a perfect score. First and most importantly, some of the boomer customers. You know the type. The 70 year old with a bushy moustache and a gut the size of a beanbag chair who goes in and stands around chatting up an employee for 45 minutes, asking to handle a gun he's not remotely interested in buying and then leaving with a tiny box of 22LR, having wasted nearly an hour of everyone's time. This segues perfectly into my only other gripe: The Covid Line. Yes, having to wait outside behind 5 to 35 other potential customers. Generally, not something I'd have an issue with. Plenty of stores are doing the same thing. But when you combine these 2 together, it's hard to keep your temper in check when you're waiting in line for 2-3 hours because Uncle Jimbo needs his daily dose of social interaction at the cost of inconveniencing countless other customers.

I guess my summary is this: If you have some legitimate questions about a firearm that you both (A) have the funds for, and (B) are actually considering buying, then this is the place to go. Just note that the conspiracy theorists and boomers ahead of you in line will want to talk the employees' ears off for a solid hour or more each...

Overall, I give it a 4.6/5
3 members found this helpful.
Overall Rating
5.00 star(s)
Pros
  • Have alot of hard to find guns and always cheaper than everybody else
Cons
  • East portland long drive
I really enjoy buying my firearms from this place and I dont understand the hate from people on there customer service, my wife and I are always treated well and get top customer service. And the guys there treat my wife with respect. Granted she knows what's she is talking about with guns but I think people are overly sensitive when it comes to customer service. Hands down best gun shop in oregon
Overall Rating
5.00 star(s)
Pros
  • Great selection, good prices
Cons
  • Too far from Tigard
I have been buying firearms from Keith ever since I moved here. Great selection and good prices. Just picked up an HK P30sks from him. None of the shops in my area had one. Made the drive to Gresham and came home happy. I have read other reviews complaining about customer service. I have experienced great customer servie every time I have been in his shop.
Overall Rating
5.00 star(s)
Pros
  • Staff, lots of inventory
Cons
  • grumpy guy that doesn't seem to want to order any Anderson lowers!?
I have purchased multiple items from Keith's they are excellent and for the most part their staff are very helpful. Lots of inventory and prices to fit just about any budget. They have lots of used inventory, and just about every magpul accessory available.
Overall Rating
5.00 star(s)
Pros
  • Good prices, great selection.
Cons
  • Can be busy and you may have to wait. Distance from my house, well over an hour but I'll do it for selection and price.
Just be aware that you may have to wait for help, and don't be shy about going and asking for it. When I do get helped, the staff has been great.

Utilize email if you want to know if something is in stock and you are having trouble getting them on the phone. I have done that a few times and they either emailed me back the same day or the next day.

I am sure one of the reasons their prices are good is that they manage their expenses, which includes staffing. More staff means higher prices. I can wait a bit to save money, and I never go on weekends.

Overall, I am satisfied with Keith's, both in the store and at gun shows. Great selection and prices and you can pretty much order anything they don't have in stock.
Overall Rating
5.00 star(s)
Pros
  • lots of stock, low priced used pistol selection, helpful and friendly staff.
Cons
  • other side of town
I visited Keith's for the first time a little while ago. They were very helpful and I picked up a nice used sig from them.

Where they didn't have what I needed they directed me to someone who did.

I will buy as many firearms related items from them as I can.
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