We'll, they aren't the best, as someone else stated. They cater to the black rifle club and do a good job at that. Their staff is pretty knowledgeable. However, they don't have a wide selection of firearms. Half the time I stop there, they are closed. I've ended up going to northwest armory and finding what I needed on those days. I did have one bad experience when I had them order a lower for me. They forgot to order it. I called to ask them if it was in the shop yet and they said they had record of the purchase order, but totally spaced actually ordering it. At least they were honest and accepted responsibility on that one.