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Management could care less, and some of the RSOs are stereotypical angry fudds.
Dues were $210 in 2019. Now, they're $314 in 2023 with very little to show for these raises except for a very pretty warehouse placed in the action range that members gain nothing from.. "To store items placed around the 600yd range" they told me once. The action pits are nice, but the the ranges overall are pretty old and facilities are really bare bones. As expected, they disabled comments on their facebook page. It just seems like the management there wants to do as little as possible while taking as much as possible. Maybe I'm wrong, but the lack of transparency sure makes it seem that way. If you even dare to ask about it nicely you're immediately met with hostility.
I have encountered multiple RSO's that are overzealous and just rude. If you dare to complain about one, they make you out to be the bad guy. I have also had problems with members with the same attitude. Overall if you could go there and never have to see anyone it would be worth the money.
Occasionally an RSO will be wrong about the rules, and threaten to kick you out if you point out that the rules explicitly allowit
It is hard on Henrys to not be able to point the tubes up.
Attitude of RSOs
I have had 3 sets of experiences.
When I first joined, hard core fudds. If it wasn't a 300 win mag bolt, it was scary
In the middle, cool RSOs
Recently, irrational, angry fudds who scream at you.
I am about to say good riddance to my membership if things don't improve. Great facilities, horrible RSOs.