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I have been coming to this business since 1998 (was Gun Broker then ) & they were patient in helping me understand firearms early on . There always seems to be a good amount of interesting used guns and one needs to stop in to see what's new . They treated me with respect and I to them . Give them a try .
Great all around experience at Northwest Armory in
Overall Rating
5.00 star(s)
Service
5.00 star(s)
Selection
5.00 star(s)
Value
5.00 star(s)
Pros
efficient/fast/knowledgeable
Bought 3 guns from them in November, and despite current conditions, always had a great experience. They were very patient and accommodating and took the time to get us into the right handguns. Will keep going back!
I try to stop by this place and check out the guns and ARs. Great customer service here. Descent prices. Good to chat with the folks who work here especially Steve!
I've made a few purchases from this location. I've always received good customer service and their online and in-store inventory are always accurate at the Tigard location.
Staff is disengaged and seemingly bored with customers
Staff ignore customers waiting
Small cramped and cluttered shop
Third times the charm - I've been to the Tigard store six times over the last two years, and actually tried to do business with them three of those times. I try really hard to support local businesses and the neighborhood teams but…
The staff always, always seem uninterested in customers and obviously your money, even when there is nobody else in the store shopping.
Ammo - only one box per custom still.
Trades - Ask lots of questions if you are thinking about a trade. They say they give you a "60% cash, and 70% store credit" on traded used guns. If you do that, I recommend you go back a few days later and see if your cash or paper receipt trade value matches what they are selling it for, or actually sold the gun for. Be careful…personal experience.
Arrived saturday afternoon to a long line out the door. Seemed like a good sign to me. However the people working there do not seem to understand the meaning of customer service. A simple greeeting, we'll be with you shortly, etc goes a long way compared to a downright surly/unfriendly demeanor when the customers ask questions. I had to fill out my paperwork standing in the sun outside, so there was some small mistakes the people working there were not happy to find. After filling out the paperwork I had about a 2 week wait time. Overall this was just a bad experience. I'm just going to go to bix box store if this is the kind of treatment you get going with the small guys. To his credit the elderly gentlemen who seemed to be running the store provider much better service once I finally came in contact with him. Getting through the line was another matter.
First time in and was treated beyond well by the seasoned fellas behind the counter.
Overall Rating
5.00 star(s)
Pros
Great In-Stock selection
Pricing - Beat the 3 other shops I looked at by 15%
Quick and efficient paperwork processing
Friendlier than friendly and patient with questions and such
Cons
None from my experience today.
Really appreciated a warm welcome into this small gun shop by two older or as I say "seasoned" gents behind the counter. They were busy and respecting social distancing and face masks and had a line out the door.
I was in for about 25 mins, was offered as many in-hand looks at all the handguns. I settled on a SW MP and got a great deal.
I'll go back there first next time when I'm ready for another purchase.
I only went in once before Covid. Small shop with a really good selection of used firearms, including older lever actions. There were several Winchester 94's and an O-Pap I was interested in. I got a bad vibe from the staff, like walking into a locals only dive bar. I'm not sure if they thought I was there to steal, or what. I did buy a few magpul mags and never went back.
Went in to help my buddy with his purchase and ended up trading in a 1911 towards a CZ SP-01 Tactical. They gave a higher price that some of the other shops around town and offered to order me the CZ as it was not in stock. Whole ordeal took about 15 minutes. Easy, fair, and concise! Glad to see that NWA replaced the less than stellar store that was here before.