Northwest Armory - Tigard

Seems like a good shop. Hard to compete against the big stores and online retailers, but they hold their own.

Arrived saturday afternoon to a long line out the door. Seemed like a good sign to me. However the people working there do not seem to understand the meaning of customer service. A simple greeeting, we'll be with you shortly, etc goes a long way compared to a downright surly/unfriendly demeanor when the customers ask questions. I had to fill out my paperwork standing in the sun outside, so there was some small mistakes the people working there were not happy to find. After filling out the paperwork I had about a 2 week wait time. Overall this was just a bad experience. I'm just going to go to bix box store if this is the kind of treatment you get going with the small guys. To his credit the elderly gentlemen who seemed to be running the store provider much better service once I finally came in contact with him. Getting through the line was another matter.

They were always helpful and full of inventory pre-panic

pat and steve are great people

Really appreciated a warm welcome into this small gun shop by two older or as I say "seasoned" gents behind the counter. They were busy and respecting social distancing and face masks and had a line out the door.

I was in for about 25 mins, was offered as many in-hand looks at all the handguns. I settled on a SW MP and got a great deal.

I'll go back there first next time when I'm ready for another purchase.

I only went in once before Covid. Small shop with a really good selection of used firearms, including older lever actions. There were several Winchester 94's and an O-Pap I was interested in. I got a bad vibe from the staff, like walking into a locals only dive bar. I'm not sure if they thought I was there to steal, or what. I did buy a few magpul mags and never went back.

Not happy, customer service is highly lacking, and the male employees are rude. We wont be back!!

Went in to help my buddy with his purchase and ended up trading in a 1911 towards a CZ SP-01 Tactical. They gave a higher price that some of the other shops around town and offered to order me the CZ as it was not in stock. Whole ordeal took about 15 minutes. Easy, fair, and concise! Glad to see that NWA replaced the less than stellar store that was here before.

Always great to visit this gun shop. Lots of eye candy and great customer service. I purchased from them many times. I have also received great answers to any product questions that I have had through the years.

The Tigard Northwest Armory has an amazing selection of firearms and they are always friendly. I have bought several firearms from them since they opened the store on 99W. Price has always been fair and service is great. Their ammunition and accessories appear fairly priced and they display many more items they the exterior size suggests they can.

Don't go there for a private party transfer, I went in they told me $50 for the transfer and $25 for the BGC, they could have just said they don't do them like they told my friend 2 weeks before. I checked with the Milwaukie location and they aren't supposed to charge more and they acted like they didn't believe me when i told them. I wont go back to the Tigard location. People were polite but naming there own prices on private transfers is very shady.

I've been window shopping there since they opened. They've always been friendly with no pressure to buy. I finally made a purchase and am very happy with the exchange.

I've been a Northwest Armory customer for many years. I was stoked when they opened Tigard as it's much closer to me. Great prices, decent selection of new and used guns and ammunition. I've done two special orders there and both went perfectly. Will definitely keep going there for great deals!