Thread: PROBLEM STATUS

So I called the BATF three wks ago and was told that I was in problem status. My examiner is Santamaria and this is on a Form 1 SBR. I have tried to contact her several times and have left several messages. She will not call me back. I was told by the gal who answered the phone and told me about the problem status that I would receive a letter in the mail within two wks. I have yet to get a letter about my problem status. Any idea what I can do or should I just be patient with the whole thing? It just annoys me that I am being completely ignored by Santamaria the examiner. This is the worst customer service I have ever seen. They dont care about you what so ever.

Originally Posted by oregonty

So I called the BATF three wks ago and was told that I was in problem status. My examiner is Santamaria and this is on a Form 1 SBR. I have tried to contact her several times and have left several messages. She will not call me back. I was told by the gal who answered the phone and told me about the problem status that I would receive a letter in the mail within two wks. I have yet to get a letter about my problem status. Any idea what I can do or should I just be patient with the whole thing? It just annoys me that I am being completely ignored by Santamaria the examiner. This is the worst customer service I have ever seen. They dont care about you what so ever.

Ask to talk to a the supervisor.

And if that doesn't get you anywhere, contact your Rep.

does your form 1 have your current address on it?

LOL....Yes it does. I thought that I filled it out correctly. I got transferred to a different examiner today and Ted told me that a letter was mailed out to me on Friday of last wk. I guess this letter will tell me what the issue is. Ill post the problem when I get the letter. I sure its something stupid.

Did you put your SSN on the fingerprint cards?

That is the most common reason Form 4s get returned to me...........

99% of the time the examiner will call you if there's a problem, and usually about three days before they return you an approved form... i'd definitely ask to talk to a supervisor.

remember- BE POLITE. dont kiss ***, but if you get hostile, they will "lose" all your bubblegum in a heartbeat.

Just got my letter from the ATF. The letter said that I needed to fill in the model type in item number D on the application. I also needed to complete the Certification of Compliance with 18 U.S.C (922)(g)(5)(b). It appears to be a citizenship certification. Is this normal? I was born and raised in Oregon.

Originally Posted by oregonty

Just got my letter from the ATF. The letter said that I needed to fill in the model type in item number D on the application. I also needed to complete the Certification of Compliance with 18 U.S.C (922)(g)(5)(b). It appears to be a citizenship certification. Is this normal? I was born and raised in Oregon.

As far as the Cert. of Compliance goes, YES it is normal. I have had to fill out those things four times now. You would think they would keep the others handy but I have to send in a new one with each application.

Good luck. I have been waiting 2 months since my last check cleared. I think i need to call.

Approved! Now just waiting on my tax stamp. They say it can be up to 30 days from the date of approval.

They have up to 30 days to mail it. Generally comes in about a week.

Should get it pretty quick. Mine was approved on the 10th and received by Coctailer on the 15th.

Tax stamp cometh and I buildeth! Here are the photos of my new SBR.

Here are the particulars.

Barrel: LMT 10.5 inch 1:7 twist 5.56
Handguard: YHM free float quad rail W/ AFG2 in OD green
Sights: Magpul BUIS
Trigger: Stock for now
Stock: Magpul 6 position
BCG: ?..... Will be changing to fail zero
Lower: Surplus Ammo & Arms
Compensator: SJC Titan. This thing is wicked cool. Best upgrade in my oppinion. Loud as **** but OMG. (Need ear plugs with ear muffs) LOL
Charging handle: BCM Gunfighter
Light: Streamlight M3 tactical light

you should check out the battlecomp... eliminates muzzle rise, hides flash, and doesn't increase dB. it's also about 2" shorter

I will look into that. Thanks BKB!